H365 – Terms and Conditions

H365 is an online gaming platform serving players in Bangladesh and other countries. These Terms and Conditions constitute a legally binding agreement between h365 and its members. You are required to read and understand these terms carefully before using any h365 service.

By accessing this platform, creating an account, or playing any game, you confirm that you have read, understood, and fully accepted these Terms and Conditions. h365 reserves the right to amend these terms at any time.

• You must be at least 18 years old to use h365.
• Each user may open one account only.
• H365 reserves the right to suspend or modify its services at any time without prior notice.
• These Terms and Conditions are effective from the date of the latest update.

To open an account with h365, you must provide accurate basic information. All details submitted during registration must be truthful, complete, and up to date. h365 reserves the right to close any account created with false information and forfeit any balance held in that account.

• A valid mobile number and an active email address are required to register an account.
• Only one account is permitted per person, per household, or per device.
• H365 may request a National ID card or passport for KYC (Know Your Customer) verification.
• Members are responsible for keeping their account password confidential. Sharing it with any third party is strictly prohibited.
• No one under the age of 18 is permitted to use h365.

Deposits and withdrawals on h365 are handled through a fully secure and transparent process. Transactions can be made via all major mobile banking services in Bangladesh, including bKash, Nagad, and Rocket. Deposits are typically credited instantly, and withdrawals are processed within an average of 5 to 30 minutes.

• The minimum deposit amount is BDT 100, and a maximum single-transaction limit applies in accordance with the relevant rules.
• KYC verification must be completed before any withdrawal can be processed.
• Withdrawals can only be made to the same payment method used for the original deposit.
• For suspicious transactions, h365 may request additional information for verification purposes.
• If money laundering or fraud is suspected, the transaction will be frozen and the account will be placed under investigation.
• There are no hidden charges on deposits or withdrawals; however, fees from payment providers may apply.

H365 regularly offers bonuses, cashback, and promotional deals. Each bonus comes with its own wagering requirements, which you should read carefully before accepting. Any attempt to abuse bonuses may result in account termination.

• The welcome bonus is available to first-time registered members only.
• Specific wagering requirements must be met before a bonus can be withdrawn.
• Claiming bonuses across multiple accounts from the same IP address or device is prohibited.
• Bonus funds cannot be withdrawn before they are converted to real money.
• H365 reserves the right to modify or cancel any promotion at any time.
• Bonus codes are valid only within their applicable time frame.

All games on h365 are operated through licensed third-party game providers. Each game has its own rules and RTP (Return to Player) rate. Every member is responsible for maintaining fair and honest conduct while playing on h365.

• If a technical error occurs during a game, the result of that round may be voided.
• Tampering with gaming software or cheating is strictly prohibited.
• Rude or disrespectful behavior toward other players in Live Dealer games is not permitted.
• Match manipulation or the use of insider information in Sports Betting is illegal.
• H365 maintains server logs and game history records, which serve as the definitive evidence in the event of any dispute.

Certain activities are strictly prohibited on h365 to maintain the security and fairness of the platform. Any violation will result in permanent account closure and forfeiture of the account balance.

• Creating multiple accounts or using another person's account.
• Using multiple identities to abuse bonuses.
• Using automated bots or scripts to play games.
• Attempting to hack or gain unauthorized access to h365's systems.
• Using h365 for money laundering or any illegal financial activity.
• Engaging in fraudulent activity against other members.
• Using h365's trademarks or content without prior authorization.

H365 reserves the right to temporarily or permanently suspend a member's account under the circumstances listed below. Where possible, h365 will attempt to notify the member before any suspension takes effect.

• In cases of Terms & Conditions violations.
• In cases of fraud or suspicious activity.
• Failure to complete KYC verification.
• If the member submits a request to close their own account.
• Upon request under the self-exclusion or responsible gaming policy.

For permanent account closures, h365 will use its discretion regarding the return of any valid balance. If the account is closed due to a rule violation, the balance will be forfeited.

H365 collects, processes, and stores members' personal information. Details on how this data is used can be found in our Privacy Policy available on the page. h365 never sells member data or shares it with unauthorized third parties.

• Documents required for account verification are stored securely.
• Information may be disclosed to authorities where required by law.
• Members may request the deletion of their data at any time; however, certain information may need to be retained due to legal requirements.

The h365 platform is provided on an "as is" basis. h365 is not liable for the following:

• Loss from a game or transaction caused by an internet connection failure.
• Delays or errors caused by third-party payment providers.
• Unexpected technical issues or server downtime.
• Loss of account or information due to the member's own negligence.
• Financial losses incurred by a member as a result of game outcomes.

H365 reserves the right to update these Terms and Conditions at any time. For significant changes, h365 will notify members via email or platform notifications. Continued use of the platform after any changes constitutes acceptance of the updated terms.

• The latest version of the Terms & Conditions will always be available on this page.
• The date of any changes will be noted at the top of the page.
• If you have any questions about these terms, please contact us at [email protected].